Friday, November 6, 2009

A Tough Decision

One of the hardest things for organizations -- and often, individuals -- to do is to stop doing something. Examples that come to mind are canceling a project, breaking a tradition, and changing a process.

There are many explanations for this phenomenon. On an individual level, a person might be loathe to stop doing something for fear of disappointing other people. Organizationally, it might be impolitic to acknowledge that something is failing and should be stopped. It can also be problematic when no one feels ownership of the issue. And then there is always the challenge of inertia -- an object in motion stays in motion.

Successful people and organizations challenge the status quo mindset and step up to the tough decisions required to stop doing something. To continue doing it wastes resources and complicates operations.

My church's leadership is trying to become a "Simple Church" (Rainer and Geiger, 2006, The Simple Church, B & H Publishing), to reduce the complications and increase the focus of the staff and congregation on discipleship. Many organizations are working on becoming "lean," i.e., reducing wasted effort by following the "Toyota Way" (Liker, 2003, The Toyota Way, McGraw-Hill). Both types of initiatives require the courage to stop doing things that have been done before.

What brought this all to mind is the change to Eastern Standard Time. I do not like it, and think it is an outdated tradition. The idea is credited to Ben Franklin and certainly made sense in an agrarian, un-electrified country. As I understand it, different regions would adjust in different ways, not necessarily in one-hour increments. The time changes became standardized because of the trans-continental railroad's need for a sensible timetable. Some states, e.g., Indiana and Arizona, no longer follow this tradition.

Think about how much time is wasted... changing clocks!